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Welcome to Individual Service Online

AA Individual Service Online is being established to provide services to online AA members, groups, and service bodies. Individual Service Online is run according to policies laid out by the Internet Service Committee and is staffed by volunteer AA members. As online AA grows, ISO tries to give support to members and groups as they carry AA's message of recovery on the Internet.

• Individual Service Online is managed by the Internet Service Committee and supported by online AA members and groups. It has no connection with any national General Service Office, General Service Board or AA World Services, Inc. •

The Aims of Individual Service Online

  1. Individual Service Online will provide a help system for newcomers to AA and returning members who want to stop drinking. The help system will be provided by volunteers who are sober AA members.
  2. Individual Service Online will maintain a directory/database of online meetings so that newcomers and sober members will be able to contact online groups running these meetings.
  3. Individual Service Online will provide a forum for groups and members to share their experience in running online groups, producing summaries of group conscience decisions, advice or suggestions.
  4. Individual Service Online will provide information about AA, or links to information about AA for prospective members, existing sober members, and members of the general public.
  5. Individual Service Online will provide electronic services and facilities for use by online groups and members and to help them run online meetings and take part in a variety of shared service functions. We can also provide electronic services and facilities for offline groups and service bodies who want to establish an online presence or online facilities for their members.

About Alcoholics Anonymous

If you have arrived here looking for general information about Alcoholics Anonymous then we recommend that you visit the A.A. World Services website where you can find AA literature in online-readable format and information about the worldwide structure of A.A.

 Need help to stop drinking?

Look up 'Alcoholics Anonymous' in your local phone directory and make the call that could change your life. In most countries, AA runs a volunteer helpline where you will speak to a sober AA member. AA does not employ counsellors—we help each other to get sober and stay sober.


If you cannot reach AA by phone then use our Online Helpdesk which can put you in contact with a sober AA member if you have an email address.


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